If you would like to discuss anything, please contact me via email: Howard.Bayliss@sequence.co.uk

Friday, June 20, 2014

SharePoint Web Part "No item exists at"

I've just started using SharePoint Online (part of Office 365).

I'm creating an Intranet using Publishing Pages. Most of the pages are using the Welcome Links page layout. On some of the pages, I wanted to add a List View Web Part (supplied with SharePoint). I could add these to the page. However, when I selected "Edit Web Part" I saw the following SharePoint error:

No item exists at https://sitename/OpsManagement/Pages/default.aspx?Filter=1&FilterOnly=1&List={7B611D12-3559-4F60-9B6B-265CA420177B}. It may have been deleted or renamed by another user.

After some trial-and-error, I noticed that this issue does not occur if the page is using the Blank Web Part page layout. Note that this page layout does not render the Publishing Image field.

My conclusion is that the issue is caused by a conflict between the Publishing Image field (rendered by the Welcome Links layout) and the List View Web Part.

(Maybe this is due to the new image rendition functionality?)

I've raised a ticket with Microsoft support and will report back any findings.

Update 26/06/2014
Microsoft accepts that this is a bug and is working on a fix. No indication of when this will be resolved. I'll provide another update when it is.

Update 27/06/2014
Just finished a call with Microsoft. It would appear the problem has now been fixed as part of a different ticket.


  1. Hi Howard,

    Looks like we're running into similar issue.
    We have a custom page layout on our site in office 365 and get the same error while editing the list view webparts.

    did you get any resolution on this?


  2. Hi Satish. Microsoft has identified this as a bug and they are working on a fix. I'll update this post with any new info.

  3. Same problem here... SharePoint online... Publishing Site... adding document library (same as list view webpart) in webpart zone on "welcome layout page"... then the problem is there. Can not change the page any more.

    1. Hi Dirk. Please see my second update. It appears that Microsoft has fixed the issue. Certainly I can't reproduce it now. Can you try again?